If you are not satisfied with the cyberpunk 2077 performance, you can request a refund of the money invested. Unfortunately, depending on where you bought it, there are dozens of differences and therefore in the end it is the user himself who must follow different steps depending on his situation.
In any case, it is much easier if you have purchased a digital copy of Cyberpunk 2077, since in general all online stores have a very similar return policy, although some of them have a series of requirements that you should meet.
Don't worry, if you want to get your money back after purchasing Cyberpunk 2077 because you haven't been satisfied with the title, you still have time to get it back and we offer you general advice depending on where you bought it.
How to request a refund for Cyberpunk 2077 on PS Store, Xbox, Steam, GOG and other stores
We offer you a series of general cases so that you can see in which you are framed:
You have the game in physical format and you have not opened it
It is likely that you have bought the game and have not opened it yet because you are waiting for Christmas or you have not had time, in this case the return is immediate and very easy to do. Most stores allow you returns ranging from 14 to 30 days after you bought it and without asking why.
The money is returned to you at the moment or within a maximum period of 14 days as dictated by law. You also have the right of withdrawal according to Spanish law and in this case you have up to 30 days to cancel your purchase. Each of the stores has its product withdrawal policy along with its help pages.
I have it in physical but I have opened it
You must inform yourself directly at the store where you bought it. This is a world apart, so you will have no choice but to contact the store directly.
If you have bought it in digital format
If you have purchased it specifically through the PlayStation Store or Microsoft Store, you must go to the corresponding built-in refund system and read the refund process in detail.
- PlayStation Store refund request
- Microsoft Store refund request
If you bought the PC version in digital format, we advise you to read the different refund policies offered by Steam, GOG or Humble:
Steam refund policy (with less than 2 hours of gameplay)
GOG Refund Policy (Purchase Last 30 Days)
Humble Refund Policy (Purchase Last 60 Days)
If you don't know what to do you can write directly to helpmerefund@cdprojektred.com Until next December 21 to receive more detailed instructions on how to get the refund, it is an email dedicated to this process from the development team.
But should you ask for a refund?
pic.twitter.com/jtF5WKCiro
- Cyberpunk 2077 (@CyberpunkGame) December 14, 2020CD Projekt RED has promised that next week they will release a new patch before the Christmas holidays that should fix some of the bugs, especially those that occur on current generation consoles. They have also promised that in January they will launch a huge patch and in February another great patch that will solve the bugs that we are seeing in current-generation consoles, and will also improve performance on PC, which is the least affected version.
On the other hand, it should be clarified that the title running on new consoles such as Xbox Series X and PS5 works much better than on PS4 and Xbox One. Thanks to the backward compatibility function, titles work much better on new consoles, especially in terms of Regarding the performance, although the bugs that are another story are still present.
So it is up to you to ask for the economic refund or not because you would stop enjoying the title this Christmas holidays, and in view of the fact that they are going to launch another update next week it is likely that many of those complaints will be resolved in a few minutes. days.
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